Primescan files via Dropbox then sent to Argen for models

Ok, we are trying to work with a Dr that has the Primescan. They are new to all this and not very computer savvy. We gave up on Cerec years ago so no Cerec portal crap. We just outsource for now. So what I would like to do is receive the .stl files from the Dr. via Dropbox and forward them to Argen for models to be made. My question is do the Primescan files contain all the info for Argen to articulate the case. We have sent a few files to Argen's portal as a test but they were single models.They have sent us a few live cases and received just 2 files per patient. Can the models be made and articulated with those to files or do we need to do something else. Thanks.

JMN

Christian Member
Full Member Messages 12,206 Reaction score 1,884

Ok, we are trying to work with a Dr that has the Primescan. They are new to all this and not very computer savvy. We gave up on Cerec years ago so no Cerec portal crap. We just outsource for now. So what I would like to do is receive the .stl files from the Dr. via Dropbox and forward them to Argen for models to be made. My question is do the Primescan files contain all the info for Argen to articulate the case. We have sent a few files to Argen's portal as a test but they were single models.They have sent us a few live cases and received just 2 files per patient. Can the models be made and articulated with those to files or do we need to do something else. Thanks.

Just working with a doc on this Thursday with their new toy.
The STLs do not have the bite registration. They are separate files for separate models, stored as such and sent as such.

Don't know about the other export options, didn't get time to play with their toy as it took them over an hour to scan upper and lower. Yes, really.

Pronto

Active Member
Full Member Messages 333 Reaction score 2

Do you know what the bite file is labeled or it's location? Unfortunately the assistant that I'm working with has limited computer skills. I asked if they have Team Viewer and she said yes but couldn't tell me the log in info for me to see the software. I also asked for her to make a folder and put the files and any pictures and a prescription in it to be sent by Dropbox and she was totally lost. She said they do make a scan of the bite so in theory they have that file. Now she has named the files of the upper and lower so I assume when the file of the bite is made there must be a box the comes up for it to be named? I appreciate your help.

2thm8kr

Beanosavedmysociallife
Full Member Messages 11,304 Reaction score 2,510 Hopefully you are local and can make the trip over there to coach them a bit.

JMN

Christian Member
Full Member Messages 12,206 Reaction score 1,884

Do you know what the bite file is labeled or it's location? Unfortunately the assistant that I'm working with has limited computer skills. I asked if they have Team Viewer and she said yes but couldn't tell me the log in info for me to see the software. I also asked for her to make a folder and put the files and any pictures and a prescription in it to be sent by Dropbox and she was totally lost. She said they do make a scan of the bite so in theory they have that file. Now she has named the files of the upper and lower so I assume when the file of the bite is made there must be a box the comes up for it to be named? I appreciate your help.

i will see about getting some time on one next week. The bite reg is stored as part of 'their' file set, but is not part of the stl encoding and not a separate file if output as stl.

We scanned an rpd as well and had to start a new casefile to scan that and call it 'upper jaw' there is no way allowed to add pre-,post-, or any other scan. It is strictly upper jaw lower jaw, bite. Anything more requires new case.